Shipping policy

Shipping Policy

Thank you for shopping with Zuntic Store! Please read our shipping policy carefully so you know what to expect after placing an order.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Since we work with a global network of suppliers, shipping times may vary by product:

Standard Shipping: 7–15 business days
Some specialty or made-to-order items: up to 20 business days

Estimated delivery times are provided at checkout and in your confirmation email, but please note these are estimates and not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location, order weight, and the shipping method selected. We occasionally offer free shipping promotions, which will be clearly noted on our website.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing a tracking number. Please allow 24–48 hours for tracking information to update after you receive this email.

Multiple Items / Split Shipments

If you order multiple items, they may ship separately from different fulfillment centers and arrive at different times. You will receive tracking information for each shipment.

Shipping Delays

Occasionally, delays may occur due to customs processing, high shipping volumes, weather, or other circumstances beyond our control. We appreciate your patience and will keep you updated if a significant delay occurs.

Incorrect Shipping Address

Please double-check your shipping address before completing your order. Zuntic Store is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@zuntic.store — we will do our best to update it before the order ships.

Lost or Missing Packages

If your tracking shows your package as delivered but you have not received it, please check with neighbors and your local carrier first. If you still cannot locate it, contact us at support@zuntic.store within 7 days of the delivery date so we can assist you.